Return Policies

Special ordered items:

This product is customized to your preferences, thus, we are unable to accommodate cancellations, returns, or exchanges.

A 50% deposit is required at the time of purchase, which will not be refunded except for manufacturer defects or damage. Additionally, due to the handmade nature of these products, slight variations in dimensions or color may occur, which are not to be considered defects. While we strive to provide accurate lead time estimates, they are not guaranteed due to the nature of our business. Please be aware that lead time variability is not eligible for refunds.